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Business Management Solutions,
Year 1 Support & Beyond
ESPA has supported some of the world's leading spa's through operational management and bespoke business support. Together, we have years of industry experience which will grow your business.
- Operational Visits & On-Site Technical Training
- Spa Leadership Courses
- Bespoke Spa Marketing Plans
- PR Activation & Social Media Support
- Business Development Audits
- Mystery Shopper Visits
- Quality Assurance Reports & Benchmarking
- Strategy Days Competitor Analysis
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Business Management Solutions
Partnering with us provides you with access to some of the Spa Industry's most knowledgeable and professional Spa Associates. Striving to optimise the value, interest and productivity of your own spa team. Providing your business with the finest consultation, assisting in realistic goal setting, business planning and implementation to give your business a competitive edge and magnify profits.
- Yield Management & Stock Control
- Effective Staff Scheduling & Recruitment Support
- Cost Control, KPI Tracking & Financial Analysis
- Bespoke Strategic Action Plans
- Business Analysis Reports
- Event Support
- Exclusive Treatments
- Visual Merchandising
- Spa & Wellness Trend Report
- Exclusive THG Team Incentives
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How Do We Work With You?
ESPA has always been globally renowned for high levels of customer care and attention to the
finest detail. We analyse the entire guest journey and provide attainable solutions for each
spa, to ensure they are always maintaining the best experiences for your guests.
Tailored to your business, you will benefit from a 500 Point Quality Assurance and Strategic Business
Report, ensuring that your Spa is consistently running above and beyond industry standards.
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What Ongoing Year One Support Do We Provide?
ESPA will work with your Spa Managers and Directors to provide bespoke business solutions, tailored around every step of your spa operations. Together we will help to keep your spas on track of meeting their financial targets, whilst also providing guided business analysis.
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Bespoke Marketing
ESPA's Design & Consultancy service provides you with access to our elite level marketing
tier, designed to offer Spa Partners with an ultimate 360 online & offline Marketing solution
to best place your Spa in the spotlight.
Our in house team of experts will also be offering guidance on strategy bespoke to your Spa upon
request.
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PR & Digital Support
Our Digital team can offer coverage across our global social and content channels. Working closely with you to understand your business and create accurate and impactful activity, ranging from joining our Spa of the Month initiative, video content, interviews, takeovers, competitions, reposts and more.